Terms of service

Effective Date: [09/01/2026]

Welcome to Grandsell. By accessing or using our website https://grandsell.co, you agree to be bound by the following Terms of Service ("Terms"). These Terms apply to all visitors, customers, and users of the site. Please read them carefully before proceeding.

1. ✅ Overview

Grandsell is an India-based e-commerce store offering a curated selection of Electronics, Fashion, Home & Kitchen, Home Improvement, Automotive, Grocery & Snacks, Toys & Games, Sports & Fitness, Stationery & Books, More. We strive to provide accurate product descriptions, reliable service, and fair policies to our customers.

2. 🛒 Product Listings & Accuracy

We make every effort to ensure that all product information—including descriptions, images, pricing, and availability—is accurate and up to date.
If any inaccuracies are found, we reserve the right to correct them without prior notice.
Misleading or incorrect representations are strictly avoided, in compliance with Google Merchant Center and Indian e-commerce laws.

3. 💰 Pricing & Payments

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
We accept payments via secure methods, including UPI, credit/debit cards, net banking, and Cash on Delivery (COD).
COD is available for all orders.

4. 🚚 Shipping & Delivery

We currently ship only within India.
Orders are processed within 1 business day, and delivery usually occurs within 4–7 business days.
Free shipping is available on all orders. Learn more in our Shipping Policy.

5. 🔁 Return & Refund Policy

We accept returns for eligible products as outlined in our Return & Refund Policy.
Returns must be initiated within 7 days of delivery.
Refunds are issued to the original payment method after inspection of the returned item.

6. 🔒 Privacy & Data Protection

By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.
We adhere to data privacy laws in India and take appropriate security measures to protect your information.

7. 🚫 Prohibited Uses

You may not use our site or services to:

Violate any Indian laws or regulations
Transmit malware, viruses, or harmful code
Engage in fraudulent or misleading activity
Infringe upon our intellectual property or that of others

8. ⚖️ Dispute Resolution & Governing Law

In the event of any dispute or claim, both parties agree to first attempt to resolve it amicably.
These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of Nagercoil ,Tamilnadu.

9. ✏️ Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the website signifies your acceptance of any changes.

10. 📞 Contact Us

If you have questions about these Terms, please contact us:

📧 Email: support@grandsell.co
📞 Phone: +91-9042034569
🕒 Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST