Privacy policy

Effective Date: [09/01/2026]

At Grandsell, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our website, https://grandsell.co

📌 Information We Collect

We may collect the following types of information when you visit or interact with our website:

1. Personal Information

Full name
Email address
Phone number
Shipping and billing addresses
Payment details (processed via secure third-party providers)

2. Usage Data

IP address
Browser type and version
Pages visited and time spent
Device type and operating system
Referral source

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

✅ How We Use Your Information

Your data may be used for the following purposes:

To process and fulfill your orders
To send order updates, confirmations, and shipping information
To respond to your inquiries or customer service requests
To improve our website and shopping experience
To comply with legal obligations
To send marketing emails (only with your consent)

🔄 Sharing of Information

We do not sell your personal information. However, we may share your data with trusted third parties for the following reasons:

Payment gateways for transaction processing
Shipping providers to deliver your orders
Marketing and analytics partners (e.g., Google Analytics)
Legal authorities, if required by law

All third-party partners are required to comply with data protection laws and handle your data securely.

🔐 Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

SSL encryption on our website
Secure payment gateways
Limited access to personal data by authorized personnel only

👤 Your Rights

As a user, you have the following rights regarding your personal information:

Right to access the data we hold about you
Right to correct inaccurate or outdated information
Right to request deletion of your data
Right to withdraw consent at any time (for marketing communication)

To exercise any of these rights, please contact us using the details below.

🌐 International Users

Currently, we only operate and ship within India. This policy complies with relevant Indian privacy laws, including the Information Technology Act, 2000.

📝 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: support@grandsell.co
📞 Phone: +91-9042034569
🕒 Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST